FIVES REMOTE SERVICES ANYWHERE, ANYTIME
Digital solutions are at the heart of 天博体育’ systems. We use cutting-edge data analysis techniques and predictive models tailored specifically to smart automation installations. Utilizing 天博体育 Connect, our expert services platform, we can fulfill our clients’ expectations – from operational support and maximizing uptime to anticipating and avoiding downtime.
Key features
FIVES REMOTE SERVICES
One of our top priorities at 天博体育 is to help customers solve issues in the most efficient and safest ways possible. For this reason, we have developed unique Remote Assistance capabilities, enabling us to bring our expertise even closer to our clients.
Whether for a planned service call or a more urgent situation, our clients can simply log on to our 天博体育 Remote Services app and connect with a 天博体育 expert.
In selected locations and installations, 天博体育 Remote Services comes with cutting-edge Augmented Reality features that take diagnosis and repair to the next level.
天博体育 Connect
Launched in 2021, 天博体育 Connect is a 24/7 secured platform where customers can connect to 天博体育 Services. 天博体育 Connect is the one-stop shop for technical documentation, purchasing online spare parts, and notifying 天博体育 of particular onsite issues.
天博体育 Connect can be used to review site performance dashboards (360° monitoring), check recommendations from our E-BOOSTER solution, and understand predictive analyses based on artificial intelligence.
天博体育 Connect is a seamless, easy, and more efficient way of getting in touch with 天博体育 whenever we are needed. It represents yet another step in our ongoing development of digital services that carry our clients throughout their facilities’ lifecycle.
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Upgrade your installation
天博体育’ Smart Automation Solutions Division supports clients throughout the facility lifecycle to ensure they benefit from our latest technologies and newest features.
Optimize your production
天博体育’ Smart Automation Solutions Division provides operational support for clients across the globe to ensure optimal facility reliability, safety and performance.